returns

HOW DO I RETURN MY ORDER?

Returning or exchanging is easy.
We offer a 14 day return policy starting the day you received your goods.
Goods must be returned in the original packaging (please note socks, food and beauty products must be return unopenend).

Onve we received your return and have accepted it, we'll transfer the amount back to your account.
If you bought something in our physical store, we don't return money, but we'll give you credit.
We don't compensate shipping costs for returns. 

PLEASE FOLLOW THESE STEPS TO RETURN GOODS:


-Please contact our FUTUR customer service
by mail: info@futur-conceptstore.be or by phone: +32 3 291 36 29
-send your package to:
FUTUR Concepstore - Kapelsesteenweg 589 - 2180 Ekeren - Belgium
or pay a visit to our shop. 

Please note: sales items can't be returned or exchanged.